Privacy Policy
Last updated: June 2024
1. Information We Collect
We collect information you provide when creating an account, including your name and email address. We also collect payment information processed securely through Stripe and usage data such as streams viewed and purchase history.
2. How We Use Your Information
We use your information to provide and improve the Service, process payments, send updates about events you have purchased, and notify you about new streams. We do not sell your personal information to third parties.
3. Email Communications
By creating an account you agree to receive transactional emails related to your purchases and account. You may also receive announcements about new events. You can unsubscribe from promotional emails at any time.
4. Data Security
All data is encrypted in transit and at rest. Passwords are hashed using industry standard bcrypt encryption. Payment information is processed by Stripe and never stored on our servers.
5. Cookies
We use cookies to maintain your session and remember your login status. We do not use tracking cookies or third party advertising cookies.
6. Third Party Services
We use Stripe for payment processing, Mux for video streaming, Resend for email delivery, and Supabase for database hosting. Each service has their own privacy policy.
7. Data Retention
We retain your account information for as long as your account is active. You may request deletion of your account and data at any time by contacting hello@livejammedia.com.
8. Your Rights
You have the right to access, correct, or delete your personal information. To exercise these rights please contact us at hello@livejammedia.com.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Continued use of the Service after changes constitutes acceptance of the new policy.
10. Contact
For questions about this Privacy Policy please contact us at hello@livejammedia.com.